Business Intelligence
Get the insights you need to make a decision when it’s needed! Thanks to our business intelligence and visualization approach, issues and opportunities would never
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Gain a competitive advantage from your loyalty program and optimize your customer retention strategy with the customer data you collect. Our data driven advice will help you maximize your program’s ROI and the customer lifetime value.
Loyalty
Program Insights
Go beyond
rewards
Loyalty
Program Insights
> Loyalty Strategy
> Program and Promotional Campaigns Analysis
> Customer Analysis
> Targeting and Personalization
Gain a competitive advantage from your loyalty program and optimize your customer retention strategy with the customer data you collect. Our data driven advice will help you maximize your program’s ROI and the customer lifetime value.
Loyalty Strategy
Build loyalty, maintain and retain
We can develop strategies to increase the lifetime value of your members. Build customer loyalty to increase their value, nurture relationships with your best customers to keep them, and retain customers who plan to leave you.
Program and Promotional Campaigns Analysis
Measure to improve
We use a robust and statistically sound approach to measure the incremental impact of your investments based on key performance indicators. We also use the data to suggest areas for improvement.
Customer Analysis
Better understand to better target
Who are your best and least loyal customers? Which customers are price-sensitive? How do you retain them? Which customers have the most potential? Focus on the customers who earn you the most today and in the long term and give them the experience they are looking for.
Targeting and Personalization
AI as a personalization engine
Take advantage of machine learning and predictive models (customer lifetime value, cross-selling, retention…) to deliver the right offer, at the right time, to the right customer. This way, you maximize the lifetime value of each customer and ensure greater loyalty, better cost management and ROI optimization.
Find out more about our other services
Other Data Science Projects
With Numea, you have access to a wide range of expertise, from data science to marketing through to BI and machine learning. Whether it’s for specific projects
Loyalty Program Insights
Gain a competitive advantage from your loyalty program and optimize your customer retention strategy with the customer data you collect. Our data driven advice will help